This is the story link
Customer Service Champs
This is the the listing of the top 25
Customer Satisfaction Elite
Since FedEx is number 21 and I doubt DHL cracked the top 100, guess number 8 isn't too bad. When you look at the results though, seems weird that after all that good customer service only 40% would recommend us to their friends.
Customer Service Champs
This is the the listing of the top 25
Customer Satisfaction Elite
Since FedEx is number 21 and I doubt DHL cracked the top 100, guess number 8 isn't too bad. When you look at the results though, seems weird that after all that good customer service only 40% would recommend us to their friends.