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Just as there is for bus savers for resi savers
what a crock, anyone ever hear of this?????
- Thread starter toonertoo
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scooby0048
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Don't you guys have a rural area where the commits are "end of business day"?
UpstateNYUPSer(Ret)
Well-Known Member
Your center should be doing address corrections on all of those packages.
This link is for EAM's:
http://www.ups.com/content/us/en/shipping/time/service/next_day_am/destinations.html
UpstateNYUPSer(Ret)
Well-Known Member
I knew about that but was unaware of the 2DA AM commits.
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We do, funny thing is the difference between a 10:30 commit and no commit is a 2 lane road due to the way the zip code falls.
It's 10 miles long east to west. north side, no commit, south side commit. I have to drive further to the far side of the commit side then the near end of the no commit side.
Point is though, the no commit folks pay the same rate as the commit folks while not getting the same service.
scooby0048
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I see what you are saying. Here we get NDA but if the destination is further than 25 miles from the center, it gets treated as a saver even if it is NDA. Further than 25 miles and its automatically end of business day.
PT Car Washer
Well-Known Member
We have NDA that are end of business day and sometimes they are closer to the center miles wise then the 10:30 commits.
scooby0048
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We have been fighting with management about this but because the USPS gives them that zip code, we are supposedly bound to the commit time. It's a uranium mine so what I believe is happening is part of the property must still be in the zip code the USPS allotted for it and some of the property is outside the zip code based on county line boundaries.
OK so here is some training we could all benifit from instead of ODS messages or haz mat training we have all viewed for 10 yrs plus. Tell us our commit times. 2DA am residential HERE is still 1030!!!!!!!!!!!! If it changed, darn by gosh tell us!!!! IF NDA IS whenever tell us. MY pkg didnt matter, I needed it today, not by 12pm, charge me saver. No wonder I get yelled at constantly, I do not need that when the rules have changed and I dont know them.
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Residential 2day AM have never been committed. Only commercial.
AKCoverMan
Well-Known Member
At my center, outbound out-of-state NDA has to be back to the center and on the belt by 1430. They can stretch it a little but not much.
Most regular shippers know this and either have a daily NDA pickup or call in for an on call air pickup.
If I am doing daily pickups in the evening and they have NDA we have to pull them off car at end of day and put them in a container to be exception scanned basically adding a day in transit to the commit.
We also have a satellite building served from my center. Anything those drivers pick up sits in the satellite building overnight and goes back to the center the next day about noon on the feeder that brings the volume out to the satalite. Those drivers call in every pickup package tracking number to the OMS for a remote area exception scan which also adds a day to the commit. There is simply no way to get true next day service from the areas served by the satellite drivers, customers have to get the package to a ups store or it automatically takes a day longer. But the website won't tell you that.
Most regular shippers know this and either have a daily NDA pickup or call in for an on call air pickup.
If I am doing daily pickups in the evening and they have NDA we have to pull them off car at end of day and put them in a container to be exception scanned basically adding a day in transit to the commit.
We also have a satellite building served from my center. Anything those drivers pick up sits in the satellite building overnight and goes back to the center the next day about noon on the feeder that brings the volume out to the satalite. Those drivers call in every pickup package tracking number to the OMS for a remote area exception scan which also adds a day to the commit. There is simply no way to get true next day service from the areas served by the satellite drivers, customers have to get the package to a ups store or it automatically takes a day longer. But the website won't tell you that.
That IS NOT what we have been told.
Harry Manback
Robot Extraordinaire
It would be wise to add, one should be careful when choosing to edit a stop as commercial or residential.
PT Car Washer
Well-Known Member
Why would someone pay a NDA price for a delivery inside the same city to a business?
I give up. Here is the problem. You got 20 different people and we all have a different directive. When is NDA not NDA.. Why would you pay for nda vs saver, if you cannot get it til end of day anyway? There is a big difference in price. Why would you pay for 2da am vs 2da reg when you will get it at the same time????? Am I the only one who doesnt get it? I guess I am.
Because you want it there and you are paying a shipper to get it there.
I respectfully disagree.
Not here.
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