What's wrong with ARES / Overgoods?

Discussion in 'UPS Information Technology' started by asdf, Mar 25, 2009.

  1. asdf

    asdf New Member

    For the last two weekends, the website times out and refuses to print labels on our Sunday night sort. Per HDFS, it happens all over the country.

    Calling the helpdesk and doing the whole 3rd level support "unplug/plug/reboot/unplug/plug/ok I'll escalate" thing is getting old, but the boss wants an SO# every time.