When you are in the know......and when you are not

Discussion in 'UPS Discussions' started by gman042, Jan 17, 2016.

  1. gman042

    gman042 Been around the block a few times

    Just wanted to vent here a bit.
    After the first of the year a state operated facility began receiving next day air shipment of what were apparently some sort of medications for the clinic on site.
    Before, all incoming shipments were taking to a central receiving warehouse. They were always signed for by the attendant there. If he happened to be out making his delivery rounds at the time I arrived then I was instructed to leave all parcels on the dock and collect a signature from the front office. I was instructed to let them know how many where left and then they would send either security or maintenance to secure them in the building. I had continued with this procedure because I had never been told otherwise.
    This last week I not only received a concern from the clinic on the facility stating that I was leaving medical shipments out in the open for inmates to possibly steal but also the shipper pharmacy sent incriminating emails to very important persons within UPS management stating that I AND the local UPS center have been spoken to numerous times about the issue and have not been willing to change to their liking.
    NOW.....this was really the first time I had heard of this issue. Never had anyone on the facility said a word to me about a change in delivery procedure.
    So aggravating when they assume so much while leaving me in the dark.
  2. rod

    rod retired and happy

    Screw em----if no ones at the receiving dock leave a note and come back the next day. It sounds like you are there everyday anyway.
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  3. retiredTxfeeder

    retiredTxfeeder cap'n crunch

    I used to be real flexible and help folks out on my route. Coming by twice with a COD, coming back later if they needed me to for a pickup, etc. Once they break it off in me, well, no more favors from this old boy.
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  4. Box Ox

    Box Ox Well-Known Member

    Just wait until they realize "their liking" means their receiving attendant actually has to be physically present at the warehouse every day until the end of time to receive shipments or their stuff bounces.
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  5. joeboodog

    joeboodog good people drink good beer

    Sounds like someone there got there but chewed out and they threw you and your center under the bus. From now on they would get the bare minimum level of service.
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  6. oldngray

    oldngray nowhere special

    Probably some big shot in an office upstairs who never goes down to receiving. He only hears half the story but still calls UPS to complain.
  7. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    Somewhere in the back of your mind you had to realize that leaving packages on the loading dock, especially medication, and then going to the office for a signature was probably not a good idea.

    Be thankful that all of the packages were accounted for and move on from there.
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  8. Indecisi0n

    Indecisi0n Well-Known Member

    NI1 see you tomorrow. Nope can't go back have too much businesses.
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  9. Monkey Butt

    Monkey Butt Dark Prince of Double Standards Staff Member

    Lesson Learned
    As bad as Corporations are ... Governments are even worse.
  10. DOK

    DOK Active Member

    I hate that. Just tell me what you want and I'll do it!!! To come across like you're intentionally doing something wrong or incapable of doing the job is irritating to say the least. I feel your pain bro.
  11. Wally

    Wally Hailing from Parts Unknown.

    And the Dems want to take over our medical care?
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  12. gman042

    gman042 Been around the block a few times

    This is now my current attitude.
  13. gman042

    gman042 Been around the block a few times

    They get shipments of dozens of boxes every day. I really don't care what is in each individual box. Their specific delivery instructions were to leave them that is what I did, per their request.
    Now, I have deliver the mess to the front office and then drive back to CR to deliver the rest. And I am supposed to know what all the meds are.
  14. BigUnionGuy

    BigUnionGuy Got the T-Shirt


    Better yet, NR1 more accurately explains it.

    Did UPS go in to the catering business ?

    Seriously.... grab your steward and talk (document) with the center management people.

    Don't get creative. It just causes problems. You, will be left holding the bag.

  15. Box Ox

    Box Ox Well-Known Member

    I have a stop where everything that has to be delivered inside has a specific "Deliver to" location on the label and a message to deliver there pops up in my board for any air meant for them. If it doesn't have either of those it goes to the dock, period.

    If you're not given a way to know what's what, let management know in writing and get a picture of it.

    We have to sheet all businesses as CL in my center. NI is residential only and NR is for call tags.
  16. Covemastah

    Covemastah Suspension Ovah !!! Tom is free FU Goodell !!

    I would sheet as two stops 2 sigs,, that's how I used to roll
  17. hellfire

    hellfire no one considers UPS people."real" Teamsters.-BUG

    Yup, I pretty much hate everyone on my route, the secret is never engage them in conversation. People suck, lesson learned.
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  18. FrigidFTSup

    FrigidFTSup Resident Suit

    You don't sheet business delivery packages NR1.
  19. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    This is just like Walmart---one stop for the dock and a separate stop for each of the inside deliveries.
  20. BigUnionGuy

    BigUnionGuy Got the T-Shirt


    At $35.00 an hour ?

    Sure.... encourage drivers to wander around.

    Somebody will sign eventually.

    Ha !