Brownie hound,
It is NOT his problem! He has a ton of other issues to deal with including stops per hours and getting done by 9/5. What more is a driver going to do then tell his supervisor? The supervisors get paid good money to handle these situations and have the contacts with the right people including the customer service rep and the billing dept. I understand that you think that you are doing the right thing, but its not your job to do anything more than tell your suit. Should he protest picking up the package? hell no
Do you job let the others do theirs. If you really want to be a hero, place the package in a select area of your truck and grab one of the rev recovery people when you get back to the building. While he is auditing your truck, go to the soda machine and buy him a soda. What type of action would you plan on taking brownie other that telling a supervisor? If you want a bigger paycheck, get some sales leads or help out a fellow driver who is over dispatched. Blaming a .35 cent raise on this is absurd.
