Here are some comments meant to address the questions:
- ERI will not be in 2008 and will move to March 2009. They have said that the questions are going to change. They also thought that 1st quarter is a better time to take the survey.
- They do NOT know who takes the survey unless your location keeps a manual log. I want everyone reporting to me to take the ERI and answer honestly. We keep a manual log and look at that log to see if everyone took it. The system does NOT keep track of what individuals wrote or rated. I've seen the ERI scores for many, many years and have never seen a person's name.
- The % positive number you see posted is based on the number of people that score agree or strongly agree. They calculate that for each question and then total it up for each work group and the company. When you hear that the overall ERI was 73%, that means that 73% of the answers were either agree or disagree.
- The ERI does NOT affect a supervisor or manager's bonus. It can affect their individual performance assessment and therefore impact their raise.
- The right thing to do is to answer honestly. Read the question, understand its intent, and make your decision.
- Finally, people do read the comments. I have to admit that they are painful to read. People are more apt to tell you what's wrong than what's right.
Even though many here think its a waste of time, I don't. I think the shame is that many locations only think about ERI once per year.
P-Man