MassWineGuy
Well-Known Member
What a day. Fine til about 5:30 when my Power Pad crashed, never to be rebooted again. I was very busy and had many stops. After learning no one was available at the station to deliver another, I told dispatch the situation and, after closing out the FXO, I returned to building to find a working unit.
Back on the road I suggested that dispatch reassign some stops because time was getting tight. Never happened. This particular dispatcher doesn’t know the routes and isn’t very experienced.
Long and short of it: I had to abandon three stops to get what I had back for sort. I felt terrible, but I fundamentally believe the mess wasn’t my doing. But I do regret letting customers down.
Maybe FedEx will write it off as an act of god.
Back on the road I suggested that dispatch reassign some stops because time was getting tight. Never happened. This particular dispatcher doesn’t know the routes and isn’t very experienced.
Long and short of it: I had to abandon three stops to get what I had back for sort. I felt terrible, but I fundamentally believe the mess wasn’t my doing. But I do regret letting customers down.
Maybe FedEx will write it off as an act of god.