YesYouDidPushAButton
Well-Known Member
A couple things started coming out of their mouths in the past couple of weeks.
More over complication, causing more problems.
1: Your OCA "ETA" is the new "COMMIT TIME" When you enter an ETA for an OCA you MUST be there before that time, but within the 15 minute window.
Example, OCA, Time-9:50 Ready-10:00 Commit-19:00 ETA- 13:30 You MUST be there 13:15-13:30 NO EXCEPTIONS Have a bad load with missing pieces and misloads, now I'm behind schedule, I have to break off for these oncalls where I set the ETA. Huge waste of time. Problem. On roads say set your ETA for the Commit time in initial on call to avoid the issue. You've just lost the 20 minute ETA alert. I'm aware of my pickups but like all of you, have a crazy day. Now I find myself frequently driving by my OCA's because I dont get the reminder that I'm used to.
Any violation is grounds for a warning letter. Period.
2: Helpers as "Runners" a new report showed up pinned to the wall the other day. The system now detects patterns between the drivers board and the helper board. They want the helper using the Diad at every stop. It detects patterns where it knows the driver may be using the helper board and using the helper as a runner. This is unacceptable and the helper must use the board at every stop. I typically let my helper use the board and business buildings that I drop him at, than I use him as a runner and d/r his packages until we hit 50 than it gets thrown in the back. This will get you a talking to the next day. This is absolutely un-necessary complication. You want it done, stop making it harder.
3: I dont even have to start on how ridiculous *.99 hours for helper time is.
4: Helper board must have a stop every half hour even if helper isnt with you yet. Every 25-30 minutes you must remember to enter one stop into the helper board. Gaps of .50/hr or longer cause an issue in the system or so they say. Must remember to put stuff in their board, this is grounds for a warning letter if not followed.
I've got other gripes but it's bed time
More over complication, causing more problems.
1: Your OCA "ETA" is the new "COMMIT TIME" When you enter an ETA for an OCA you MUST be there before that time, but within the 15 minute window.
Example, OCA, Time-9:50 Ready-10:00 Commit-19:00 ETA- 13:30 You MUST be there 13:15-13:30 NO EXCEPTIONS Have a bad load with missing pieces and misloads, now I'm behind schedule, I have to break off for these oncalls where I set the ETA. Huge waste of time. Problem. On roads say set your ETA for the Commit time in initial on call to avoid the issue. You've just lost the 20 minute ETA alert. I'm aware of my pickups but like all of you, have a crazy day. Now I find myself frequently driving by my OCA's because I dont get the reminder that I'm used to.
Any violation is grounds for a warning letter. Period.
2: Helpers as "Runners" a new report showed up pinned to the wall the other day. The system now detects patterns between the drivers board and the helper board. They want the helper using the Diad at every stop. It detects patterns where it knows the driver may be using the helper board and using the helper as a runner. This is unacceptable and the helper must use the board at every stop. I typically let my helper use the board and business buildings that I drop him at, than I use him as a runner and d/r his packages until we hit 50 than it gets thrown in the back. This will get you a talking to the next day. This is absolutely un-necessary complication. You want it done, stop making it harder.
3: I dont even have to start on how ridiculous *.99 hours for helper time is.
4: Helper board must have a stop every half hour even if helper isnt with you yet. Every 25-30 minutes you must remember to enter one stop into the helper board. Gaps of .50/hr or longer cause an issue in the system or so they say. Must remember to put stuff in their board, this is grounds for a warning letter if not followed.
I've got other gripes but it's bed time