Wow !! A wide range of response on this one. Here is my take, 20 years into this I am 51 years old. I too am working over 9.5 pretty regularly, upper management is pushing our local center manager and sups to make us the scapegoat for everything. Get sales leads, higher sporh, more stops per car, better service, and my favorite, work safer. Well I think labor fought these battles decades ago and now UPS thinks because the economy is down now they can push anything on us they want. Folks just work at a safe pace, give a fair days work for a fair days pay. The pendulum will swing the other way again(Ihope). We had three accidents this week alone, this will be their cross to bare. I want to be home in a 8.5 to 9 hr time frame thats not unreasonable. After all they are the ones that want us to volunteer and be active in the community, no time in the evening, and no energy on the weekends. Yes I am gratefull to be employed but I will never reccomend UPS to anyone again to work for them.