Procedures for OS2 and Residential Charges

Discussion in 'The Archives' started by spagnolli, Nov 6, 2003.

  1. spagnolli

    spagnolli Guest

    I routinely find errors on my UPS bill for adjustments on OS2 and Residential charges . I have fought these charges in the past and have received credit in the thousands of $$$. What is the method used by auditors at UPS to make these determinations on OS2 and Residential charges and how can it be so prone to error?
     
  2. hope2retire

    hope2retire Guest

    UPS has a list of zip codes that are charged the $1.75 residential surcharge. You can phone the 800 number or UPS.com to get the shipping cost.

    Measure your box: Multiply 2 x width, 2 x height plus the length. If the total is over 84" and less than 108" then it is OS1 (30#), if the total is over 108" and less than 130" then is is OS2 (70#) if it doesn't already weigh that. OS3 will start in January--max of 165"

    Hope this helps