Hey everybody, I just had a quick question about being a driver helper. I have my orientation on Friday, and am excited and prepared to work. My question is the procedure when meeting up with your driver. From what I've read you will get a call and will meet your driver at some location. I'll be working in the next county over (a pretty big county too), I'm just concerned that I'll have trouble finding where my driver will want to meet. I would hate to have my driver wait for me and waste precious time because I couldn't find the meeting place. So, what would happen if I couldn't find the meeting place? Have any of yall ever encountered this problem with your driver helper, and how was it resolved? Any information and advice would be great!
Thanks for all your help!
If you can't find the meetpoint you will need to contact the "helper coordinator" for your location and let them know. They will in turn, notify the driver through his DIAD that there is a problem.
I won't wait for very long. It really depends on how my day is looking. If I have something legitimate to keep me working (setting up stops) I'll just send a message to my center and tell them the helper was a "no show". If they want to reschedule the helper for a later time or whatever; they will communicate that through the DIAD.
Your driver may be willing to give you his cell number. I don't give mine to the helpers.
I don't have a helper yet but from what I understand our management team is expecting the drivers to setup their own meetpoints every morning. I guess there will be a long line of drivers waiting to use the center's phones.
For advise I will say:
1. Arrive early
2. Note the time the driver puts you on the clock. A driver should be ready to put you to work immediately.
3. Work on your routine. Routine is the key to success at UPS.
I expect my helper to do a few things:
a. not take his/her seatbelt off until the car stops moving
b. follow the delivery methods for proper releases and walking on designated paths
c. know that the driver can not move the vehicle until the helper is buckled in (so get in sit down and buckle up as fast and smooth as possible).
Good luck to you. I'm sure you will be just fine.