Which totally negates the cost savings of the original intent of having an ARS/RS label given to a customer.
Ie:
20 mile round trip for an OCA (personal experience) and it is a ARS/ RS for 1lb pkg.
The original shipper is getting a sweet deal for return service.
We (UPS) are losing money and time accepting ARS pkgs as OCA.
ARS pkg's should only be accepted on route or at a drop point.
IMHO.
There is a $10 charge for all ARS/RS pickups.
This may be incentived if the 1Z owner is a very large customer but it is almost always still a $6 or more of revenue.
I agree, it should be picked up on trace.
But you do bring up a good point Sat.
I will get with the developers and ODS and if agreed, have any Ground/3DS ARS/RS designated in the Comments field as either RS or ARS.
A Return Service package can have as high a priority as any shipment but the ARS is a "non-priority" shipment.
We only know it is a RS/ARS when it is Ground/3DS because we have them enter the 1Z which has the service level embedded in the 1Z.