Let's see.
One day last week, the first 50 business stops of my day were spa'd to the 5000/6000 section while residential stops were in the 1000's.
Another day, I wasn't going to make it back in time for the air car, let them know around 4. I was told to leave my air in a letterbox. Told them I have over 70 packages that are air. Then told to take them to another place that I pickup from that another guy in a different center picks up an hour later. I said I don't think they'd like me leaving that many packages in a dentist's office. Got the pm shuttles number, and met up to give him my air. That took him 30 minutes, so I don't even know if he got to the airport in time.
Last peak. I run all businesses from 8-3, bulk pickups until 5, then maybe 90 resi stops in a 700. I told them the pickups are really bad today, and I won't be able to deliver the house stops unless someone comes and takes these off. Said they'd send someone. By 6, nobody came so I delivered whatever boxes I could reach. Came back with 85 missed.
I don't know what it's like at other centers, but they can't even coordinate the 5 people needed for local sort.