This is a great thread and this particular post is even better. I was a cell-phone user and didn't mind using it for UPS purposes until August 7, 2010. On this day, an ADD/CUT did not get pulled from a car that the driver requested 8 hours for the day. So the stops were in my "EDD" but 13 out of 15 parcels were not on my truck.
So, inevitably, I got the message around 1400 hours: Where can John meet you at 1515 to give you the work that is your? I do pick-ups starting at 1500 until 1700, so I said 153 boston rd at 1515.
I get back: "driver can't drive all the way up there, you will have to meet him somewhere". Good grief because, guess what? If he can't drive "all the up there" I can't drive "all the way doen there" lol and I also told them I can't break route from 1500-1700 because I'm on a strict PU schedule.
What is wrong with the pre-load? Why are they not stepped on harder
to move their add/cuts? It was a Monday so the preload had plenty of time (we were wrapped 30 minutes before the driver start time?
I owe T-mobile over $1200 because my daughter went nuts on our shared minutes. We have 1500/month. I use about 300-400. She used over 3000 for the month. So when the OMS sentme the message to call Joe on his cell, I sent back that my phone was dead because I was embarrased to say I can't pay the bill.
Apparently, I pissed her off because she think I woudn't give out my cell number. I know this because she told the driver I eventualy met "How convienient, when work is being brought to him he says his phone is dead". This really got under my skin. Believe me, it would have been easier just to call the other driver and I would have, if I could. But I couldn't as I had no phone!
Now, because of this incident, I have to go along with everyone else and NEVER use my phone for anything related to UPS. Before, I had no problem, but since this OMS thinks I was avoiding work, I will never again. It was my work and I'm better than the person who thinks if they avoid it they can get away with it, lol!
So, no more calling another driver for a meetpoint. This can be set-up via the DIAD. No more calling the center for instructions on a covered pick-up. They will have to give them to me on the DIAD. And why not? This is the way it should be and no more using the phone for UPS or to call our customers.
I gave my number out to certain customers and this really back-fired. I would get calls on vacation and other times asking where I was. What really turned me off was when I got a phone call one day asking how to do the paper work on an international package. I'm in the middle of my morning deliveries and this ignorant, inconsiderate JAMOKE is calling my cell phone asking for help in shipping a parcel to China.
I now have a policy of no cell phones for UPS. I think I'm going to post it on the windshield of the package car or on the passenger side window! Don't ask for the #, don't call my #, and don't attempt to get my #!!!
If you need something, call the center at the 1-800-number. Thank you and good night!!