But for all the talk of packages being delivered by drones, this year’s record-setting online sales still depend on humans to handle the last leg of the journey — people like Dave Knudsen, who will spend the final weeks of the year battling traffic and unpredictable Chicago weather, speed-walking up and down driveways and across lawns while lugging everything from T-shirts to TVs.
UPS (NYSE: UPS), a global logistics provider that serves more than 220 countries and territories, applauds the Members of the World Trade Organization (WTO) who today announced their intention to advance work in improving the global cross-border electronic commerce (e-commerce) environment.
UPS has long supported the enabling benefits of e-commerce to boost trade and economic growth, particularly for small and medium-sized enterprises (SMEs). Thanks to the Internet, SMEs can reach more markets around the world like never before, yet they frequently face complex import and export procedures. A collective approach to facilitating e-commerce will ensure that obstacles are removed and rules are standardized to streamline the flow of goods, information and funds.
An Ontario family is locked in a lengthy, three-way David vs. Goliaths battle after courier company UPS lost a bank draft worth more than $846,000 and TD Canada Trust — the bank that issued it — appears to be in no rush to issue a new one.
“It was a total surprise” Lorette Taylor told CBC News this week about the ordeal. “Never in my wildest imagination did I think something like this would happen.”
Taylor and her husband John say they’re at their wit’s ends trying to recover the money.
Demand for UPS services remains very strong. The company has returned to normal delivery time-in-transit after the initial cyber week surge. Black Friday and Cyber Week sales in the U.S. were record-breaking and UPS delivered more than originally forecast as a result of such strong e-commerce demand. UPS customers can be confident UPS is taking the necessary steps to ensure the network operates with its customary dependable performance throughout the remainder of the holiday season.