Carl Anthony Edwards recently admitted a charge of conspiracy to commit theft of Pandora jewellery from the United Parcel Service (UPS) premises, in Sedgefield, County Durham, where he worked in the delivery depot.
At 8:30 a.m. ET, UPS Chairman and Chief Executive Officer David Abney and Chief Financial Officer Richard Peretz will lead an investor conference call. This call will be open to reporters and the public via a live Webcast.
To listen to the live Webcast, go to Investor Relations Home and click on Earnings Webcast. The Webcast audio will remain accessible on the Investor Relations Website for a limited time following the call.
- Preload Smart Scan increases efficiency, improves customer service
- UPS pioneers customized use of Bluetooth technology
- Error-proofing helps ensure timely delivery
UPS (NYSE:UPS) today said it is installing electronic beacons in its package cars to notify workers if they have placed an item in the wrong delivery vehicle. The initiative, known as Preload Smart Scan, is part of a suite of UPS® projects that will use technology to error-proof package processing operations to ensure timely delivery and customer satisfaction.
United Parcel Service Inc. and FedEx Corp. could be facing significant risk to their business after Wal-Mart Stores Inc.said it would offer discounts to some online orders if customers choose in-store pickup rather than home delivery. Analyst Ravi Shanker at Morgan Stanley said Wal-Mart’s move marks “a seminal event” in the evolution of last-mile parcel delivery for e-commerce.
What UPS and FedEx have to avoid is being a cheap peak demand shipper for Amazon’s business, particularly during the holidays. Amazon wants to be able to build its own logistics operation it can run full steam, offloading peak demand to companies like UPS and FedEx. But if they’re not compensated appropriately, they’ll lose money building capacity to meet peak need that’s then idle during slower seasons.
But here’s where the duopoly these two companies have in shipping may come in handy. They’ll compete with each other for Amazon’s business, but neither is desperate enough to make Amazon a loss leader as a customer.