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UPS News

UPS and Amazon Try to Bring Delayed Christmas Cheer to Customers – ABC

People without power and packages on Christmas could only gripe through cyberspace, but companies are trying to make amends for disrupted service.

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Industry News UPS News

UPS driver: ‘Worst Christmas ever’ for delivery – USA Today

Social media exploded on Christmas with complaints about UPS and FedEx from customers furious about empty spots under their trees.

Most complaints were directed at UPS, which issued statements on Christmas Eve and again on Christmas Day acknowledging that the company was overwhelmed by unexpected volume and some packages were delayed until after the holiday.

“This has been the worst Christmas ever,” said Larry Ledet, 55, of Houston, who has been a UPS driver for 27 years. He made 337 stops and delivered 505 packages Monday.

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UPS News

UPS Takes Heat for Failed Christmas Deliveries – Bloomberg

Bloomberg’s Paul Sweeney discusses UPS’ heavy Christmas volume and holiday shopping numbers on Bloomberg Television’s “Bloomberg Surveillance.”

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UPS News

How Did UPS Miss So Many Christmas Shipments?

Bloomberg’s Julie Hyman discusses UPS’ supply chain woes and holiday online sales. She speaks with Betty Liu on Bloomberg Television’s “In the Loop.”

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UPS News

United Parcel Service Receives Blame and Praises Over Delayed Deliveries – Liberty Voice

United Parcel Service (UPS), the leading package delivery services company in the world received mixed praises and blame over its delayed Christmas deliveries. As announced by the company last Tuesday, it was not be able to deliver some packages in time for Christmas due to the larger than expected volume of deliveries. According to Susan Rosenberg, UPS spokeswoman, “The volume of air packages in the UPS system did exceed capacity as demand was much greater than our forecast.”