10 questions to ask the next time you are encouraged to turn in a sales lead; 1. If I turn in a lead for a Hundredweight account, will my time allowance be adjusted to compensate for the extra weight I will be loading every day? 2. If I develop new International volume, will I then be threatened with disciplinary action for failing to correct clerical errors made by the shipper that result in International Holds for that volume? 3. I.E. will not give my center enough package cars to function properly. Should I still turn in a lead knowing that we may not be able to service that volume properly? 4. I can barely get my Next Day Air off by my commit time. Can I count on my management to get me the help I need to make service on any new volume I develop? 5. Can I count on my management to act in a timely manner to provide me with an adequately sized vehicle to contain the volume that I develop? 6. Are my CURRENT customers getting the quality of service that they are paying for? 7. Is my facility already overcrowded? 8. Can I count on I.E. to act in a timely manner to enlarge and improve my facility to accomodate the volume that I develop? 9. Can I count on my management team to make the necessary dispatch and load chart adjustments for the new volume I develop? 10. If I am living with my girlfriend in a two-bedroom apartment with 8 children that we are struggling to feed and clothe...is getting pregnant again really a viable solution to our problems?