brownmonster
Man of Great Wisdom
Then how come when you sheet a NI the DIAD asks you if it's commercial or residential?
Then how come when you sheet a NI the DIAD asks you if it's commercial or residential?
I have a question and this seems like the appropriate place to put it.
Sheeting businesses CLO/NI, what's the difference? I was under the impression that NI is for resi, CLO is for business.
(and ne'er the 'twain shall meet)
I quickly scanned the replies to this thread and did not see this so I will offer it here. Put yourselves in the shoes of the customer who does have a normal job which does allow him to go to lunch between noon and 1 like most other normal people (normal meaning non-UPS person). Would you like to be penalized simply because you are at lunch when the UPS driver comes by? I would think that the number of businesses that close entirely between noon and 1 would be relatively small--there is usually someone who hangs around to answer the phones and then take his/her lunch either before or after this time. Perhaps I am fortunate but I only have 2 business (if I stay on trace) that are closed between noon and 1 and I have made arrangements with both re: deliveries. Closed between noon and 1 and closed after 5 are huge issues in my center and will warrant that individual a verbal and then a written warning if it persists.
Known closures are different and have been discussed at length in an earlier thread. We are instructed to sheet these as CLO HOL and there are no time restrictions on doing this (these can be sheeted between noon and 1 and it's no big deal). I like to have these stops loaded in the off chance that someone is at that stop and I can get rid of these pkgs. This actually happened yesterday--I had 2 pkgs for a hair salon that is closed Mondays but the owner was there styling some old ladies hair so it worked out well.
I have a question and this seems like the appropriate place to put it.
Sheeting businesses CLO/NI, what's the difference? I was under the impression that NI is for resi, CLO is for business.
(and ne'er the 'twain shall meet)
I have unintentionally done this and gotten an ODS shortly afterwards telling me to fix it.... LOLDilli,
It doesn't matter if you use NI1 or Clo1. What matters is when you choose "1" for a residence or "2" for commercial afterwards.
You can sheet a commercial address Clo1 between 12 and 1 and then choose "1" for residential and the package will not show as missed on the report. It will show that you sheeted a known commercial as a residence on another report.
If you do this, you can be terminated for falsifying delivery records. UPS has a report for everything and knows every move you make that doesn't "jive" with their records.
Do yourself a favor and just be honest. If you screw up and mistakingly sheet a package or 15 packages closed from 12-1, call the center. It will be the difference of a slap on the wrist and termination.
I have a five and dime type cnee that is constantly NI and like you that is the way I sheet it. They aren't closed but they don't answer the door.When I go to Walgreens and they fail to open the door, NI1. I don't use CLO1 because they're not Closed. If I walk up to a counter and there isn't anyone to sign or aknowledge my being there, NI1.
That's the way I was trained 20+ years ago, same policy applies today.
I have unintentionally done this and gotten an ODS shortly afterwards telling me to fix it.... LOL
I did, one time, sheet a commercial (12-1) NI but I feel it was justified and said as much when I was called on it. It was a beauty salon cod and the cnee was not in to write a check. In retrospect I could have sheeted it NM but I didn't.
I am just trying to do my job the best I can.
BM, good point. Had not considered that. But, if we can sheet as NI then why do we need CLO. If we del. business only between 9-12 1-5 then we shouldn't need CLO at all. ?
Wouldn't a "Not Ready" be the correct option for a business that is open and there is no one to sign for the package? Or for a company that you know is open (Walgreens) but will refuse to answer their door. Yes I know you can go inside, however, they sure love to take their time to answer the door.
Just a little Walgreen’s story. My very first attempt to deliver to a Walgreen’s resulted in my walking through the front door. A manager (Walgreen’s) very arrogantly told me I was to use the back door and I was not to use the front door period!
A few months later my wife needed me to pick up a prescription at Walgreen’s on the way home. She knew I would pass by there and was trying to make things easy for me. I walked through the front door in my browns and was immediately accosted by a manager and told the front door wasn’t to be used by UPS. I informed him I was off the clock and picking up a prescription. I also told him he need not worry about me ever spending another dime in his store. Additionally, his comments cost his store a couple hundred dollars a month just in my co-pay. The insurance portion would obviously increase that amount significantly. His response? 1000 mile stare.
Walgreen’s, no thanks, I’ll drive out of my way to do business elsewhere.