2 things customers do that stump me

Discussion in 'FedEx Discussions' started by Pimpedoutatjgx, Jan 15, 2014.

  1. 2 things customers do that stump me. 1) why,after leaving a ltr/pgk at the front door, do they come outside as I get back in my truck and ask "does this need a signature?).....2) when tagging a DSR I'm always scratching out the signature block on dtag & circling the "must be present for sig" AND YET STILL they sign on the scratched out area or elsewhere on the tag..... WHY!!!???
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  2. Route 66

    Route 66 Bent Member

    because they're retarded
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  3. hypo hanna

    hypo hanna Well-Known Member

    You can't fix stupid.
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  4. PublicWifi

    PublicWifi New Member

    I'm not a fan of the new tags. We went from "signature required" to "signature requested." Apart from that, not a single resi customer reads the tags just as you've pointed out. DSR still results in a note requesting me to leave the package, an angry customer, or the tag signed in a random location.

    I always hate it while delivering a package, a customer asks "Well, what is it?" Sometimes I get "Well, if I don't know what it is, I'm not signing for it!"

    "How do I sign this? Where do I sign?" - been delivering to this customer for 4 straight years.
    "Are you SURE you don't have any other packages for me on your truck?!" *opens rear door, reveals an empty truck* "Yup, I'm sure."

    "The package is upside down!" - "Ma'am, it's a pillow."
  5. dezguy

    dezguy Well-Known Member

    I love this one. Sometimes, when I'm in a mood I'll say "it's a box..." Had one guy ask me if I was stupid and I told him "ask a stupid question, get a dumb answer." Had a little chat with my manager about that one, the next day. :lol:
  6. Mr. 7

    Mr. 7 The monkey on the left.

    "What is it"?

    Me: "I don't know. Do you want me to open it first next time"?
  7. Route 66

    Route 66 Bent Member

    Whenever a customer used to ask me "what is it?" I'd usually reply 'I'm sorry, I was too busy this morning to get around to opening this one' ....I mean honestly
  8. overflowed

    overflowed Well-Known Member

    Just smile and point to your ears like you can't hear.
  9. barnyard

    barnyard KTM rider Staff Member

    I say, "It is a breath of fresh air, that is pretty much all I deliver."
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  10. Brownslave688

    Brownslave688 You want a toe? I can get you a toe.

    Ah ha so u do know what's in it!!! Lol
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  11. toonertoo

    toonertoo Most Awesome Dog Staff Member

    I like it when they chase me down the road. I say yes I need a signature, I was just driving around the block to give you time to come to the door.....................
  12. Jayhawk

    Jayhawk Member

    I've been waiting on that....you wait is over
    They told me that would be here at 430...who is they I ask
    Your coworker was just here.....that was ground, I'm express
    Oh I hate signing these things
  13. Keystone

    Keystone Member

    I loved it when they asked what it was...I always replied, "well, I opened every envelope and package this morning besides yours, I ran out of time before I had to leave, and none of the other packages had anything good in them, so I figured yours didn't either..."

    They just looked at me with bewilderment.....
  14. CJinx

    CJinx Well-Known Member

    "Your competition has no problem getting up my five mile long, been plowed twice since winter started, never sanded and caked with ice driveway."
  15. fredup

    fredup Member

    I hold the package up to the sky and say this one is too thick to look through
  16. Operational needs

    Operational needs Non desistas. Non exieras.

    My friend's response to 'What is it?'...... It must be kryptonite because my xray vision isn't working.
  17. Express Courier

    Express Courier Active Member

    I love it when you are knocking at the door and you can hear them on the other side of the door and know they are looking through the peephole. I know they are just waiting to see what I'm gonna do. I get the doortag out and grin like an :censored2:. Get the pen out and click it while still grinning. The door comes flying open with the quickness then. lol
  18. Brownslave688

    Brownslave688 You want a toe? I can get you a toe.

  19. Mr. 7

    Mr. 7 The monkey on the left.

    Express can get up that driveway.
  20. vantexan

    vantexan Well-Known Member

    I always told people that the company frowns on me peeking inside the pkg. Once had a woman on the next block over jump up and down screaming that the pkg I was delivering was her's and that I was at the wrong house. Calmed down when I said I'd be right over with her pkg right after I delivered this one. Literally went from screaming to "Oh". My all time favorite was delivering an AM P1 way out in the country. I was a mile away at 1152 when the recipient, a young Norwegian woman, slammed on her brakes right in front of me and jumped out, running towards me with an infuriated expression, screaming just her last name over and over in a thick accent. "Stavhaug! Stavhaug! Stavhaug! Stavhaug!" Angry because she had waited all morning and looked like an asylum escapee.