My drops are either full of cry babies, morons, or those incapable of doing the job. One girl can barely lift 20lb packages. But, she tries. Have an old (60) army vet who tells anyone within ear shot that he's a vet, who is so fat he breathes heavily just walking. Constantly cries about load, as if it's some conspiracy the load he gets. He literally complains that his load is too much compared to the others. I tried explaining to him that we don't collude with customers who order stuff so that he gets the most. He legit starts freaking out if another cart driver at that drop isn't there while we are unloading. As if it's his business or worry about that route. I've explained the phone to one guy 4 times. Still hasn't gotten it. Easiest damn thing in the world to use, and he can't grasp it. I'd say it would be nice for UPS to screen these people better, but I'm done in 2 months so F it.