Another glitch we've seen is a buffering problem when dispatch sends you a message while you are in the middle of a delivery scan. It freezes the screen and you can't finish the POD. You have to close out the app, read the message, and reopen the delivery screen. You may or may not have to rescan the packages and have the customer sign again.
No, you have unallocated time which is just time that isn't put to a code. The only time that the computer would assume that you are on break is if you are missing a code 14 after a 13.Without the codes it thinks you are on break. So you are not getting paid for that missing time. They are having to go in and recreate timecards to pay people.