Anyone else having wit Leo?

Discussion in 'FedEx Discussions' started by Nolimitz, Feb 6, 2020.

  1. Nolimitz

    Nolimitz Well-Known Member

    First impression after 3 days.. It's sucks

    To Early release to production, zero training, apps are counter-intuitive.
     
  2. Nolimitz

    Nolimitz Well-Known Member

    sorry
    title should be anyone having fun with Leo
     
  3. El Morado Diablo

    El Morado Diablo Active Member

    We've been using them since November.

    The training provided was woefully inadequate (one hour on the computer). They touted the LEO as being very intuitive. That might be true if you had never used a Tracker, Super Tracker or Power Pad before the LEO. As a group, we still have a hard time remembering which apps have the tasks we want to use. It's like playing a game of Concentration every day.

    In terms of ergonomics, they are awkward to use. The small size is nice, but that leads to problems with some of the features like the volume buttons. You are constantly pushing them by accident as you try to push the scan button on that side of the LEO. So it's common for it to mess up your volume (usually to zero) and there is some kind of glitch that happens when you press the scan & volume buttons at the same time. If they were smart they would disable the volume buttons. You can still adjust the volume through a drop down screen like you do with settings on your phone.

    We've been experiencing glitches that drop stops and pay codes. You can almost smell the lawsuit that is going to get filed when people aren't getting paid properly due to the problems with the LEO. Another glitch we've seen is a buffering problem when dispatch sends you a message while you are in the middle of a delivery scan. It freezes the screen and you can't finish the POD. You have to close out the app, read the message, and reopen the delivery screen. You may or may not have to rescan the packages and have the customer sign again.

    Other that that, they're great! <j/k>
     
  4. Cactus

    Cactus Just telling it like it is

    Too bad upper management doesn’t get to use wonderful tools these.
     
  5. OrioN

    OrioN double tap o da horn dooshbag

    are they the same zebra units we're using on the ground side? or the panasonic ones?

    getting messages from CpC or from other neighboring drivers doesn't glitch on both the newer scanners and the older star iV ones:

    [​IMG]

    it'll just show that as soon as we close a stop

    FXG Star V Motorola TC77 zebra scanner
     
  6. Star B

    Star B White Lightening

    Um, aren't people getting paid from the punchclock to the punchclock, minus your coded break?
     
  7. El Morado Diablo

    El Morado Diablo Active Member

    Without the codes it thinks you are on break. So you are not getting paid for that missing time. They are having to go in and recreate timecards to pay people.
     
  8. McFeely

    McFeely Huge Member

    I'm assuming you still have a paper timecard that prints out at the station at the end of the day, right?
     
  9. Star B

    Star B White Lightening

    No, you have unallocated time which is just time that isn't put to a code. The only time that the computer would assume that you are on break is if you are missing a code 14 after a 13.

    However, you would throw a shtton of timecard errors with "work performed during break" if it dropped a 14 and you were running your route.
     
  10. Operational needs

    Operational needs Virescit Vulnere Virtus

    Hahaha. I just had a customer ask me when we were getting new equipment. He said my Powerpad went out with the Stone Age. Lol.
     
  11. It will be fine

    It will be fine Well-Known Member

    Are you still using that pen like one that you had to drag across the barcode?
     
  12. Operational needs

    Operational needs Virescit Vulnere Virtus

    Lol. No. That’s REALLY old. That’s the Supertracker.