tieguy
Banned
Let me sidestep my normal role as the BC Management hardhead and ask for a little help from my management co-workers. Those who post here and those who lurk in the background.
When you have someone involved in an accident please show some concern for that person or persons first before you worry about who screwed up or any service issues.
I had a couple of drivers involved in an accident.
My boss is standing nearby when my sup gets the first call. He gives my boss the details. My boss responds by showing anger at the accident and concern for servicing the loads and never asks the questions are the drivers ok. Meanwhile some of my other drivers nearby overhear the conversation.
As management in this company I hope we have not become so desensitized to the welfare of our people that we have forgotten how to show some concern for their well being. The equipment can be repaired or replaced and the packages can usually be serviced somehow since we are very good at what we do.
Show some concern for the welfare of your people before you worry about the consequences and what you may have to do to service the packages.
You see the posts here as to why we often have a hard time getting our people to buy into our safety efforts. I'm sure our lack of compassion is a big reason. they see it and therefore don't believe we are sincere.
In my career I have often felt I had to clean up the mess left by these types of attitudes or even apologize for someone elses insensitivity. It gets old . It really gets old.
SDFMSB
When you have someone involved in an accident please show some concern for that person or persons first before you worry about who screwed up or any service issues.
I had a couple of drivers involved in an accident.
My boss is standing nearby when my sup gets the first call. He gives my boss the details. My boss responds by showing anger at the accident and concern for servicing the loads and never asks the questions are the drivers ok. Meanwhile some of my other drivers nearby overhear the conversation.
As management in this company I hope we have not become so desensitized to the welfare of our people that we have forgotten how to show some concern for their well being. The equipment can be repaired or replaced and the packages can usually be serviced somehow since we are very good at what we do.
Show some concern for the welfare of your people before you worry about the consequences and what you may have to do to service the packages.
You see the posts here as to why we often have a hard time getting our people to buy into our safety efforts. I'm sure our lack of compassion is a big reason. they see it and therefore don't believe we are sincere.
In my career I have often felt I had to clean up the mess left by these types of attitudes or even apologize for someone elses insensitivity. It gets old . It really gets old.
SDFMSB