Covid deliveries

[SorryLazyPOS]

Okay so I have been Driver Releasing every package and singing all signature required COVID. I was told to do this by a supervisor. They said “we’re not supposed to make customer contact.” Today the lady that handles all claims sent me a message to not override this particular apartment complex. These apartments are pretty sketchy. But I was just doing what was asked. Am I in the wrong?

 

[Fido]

Work as directed. Nothing wrong here

 

[542thruNthru]

Okay so I have been Driver Releasing every package and singing all signature required COVID. I was told to do this by a supervisor. They said “we’re not supposed to make customer contact.” Today the lady that handles all claims sent me a message to not override this particular apartment complex. These apartments are pretty sketchy. But I was just doing what was asked. Am I in the wrong?

You should never sing about that.

 

[rod]

Work as directed. Nothing wrong here

But it would be nice if you had it in writing to do it that way being its totally against all UPS rules normally.

 

[Brownslave688]

But it would be nice if you had it in writing to do it that way being its totally against all UPS rules normally.

Pretty sure we had official training over it

 

[rod]

Pretty sure we had official training over it

Well then--------------carry on if you've had official training and nothing will be said if some high value thing comes up missing-----I'm sure.

 

[SorryLazyPOS]

You should never sing about that.

It’s the only way lol

 

[Sixth Punch Sense]

Okay so I have been Driver Releasing every package and singing all signature required COVID. I was told to do this by a supervisor. They said “we’re not supposed to make customer contact.” Today the lady that handles all claims sent me a message to not override this particular apartment complex. These apartments are pretty sketchy. But I was just doing what was asked. Am I in the wrong?

Never release a signature required delivery without seeing the customer. Never. Fireable offense, Sup keeps their job though.

 

[rod]

Never release a signature required delivery without seeing the customer. Never. Fireable offense, Sup keeps their job though.

I don't get why that makes any difference. If the customer is shifty its his word against yours if he got the package and you know who UPS will believe.

 

[Sixth Punch Sense]

I don't get why that makes any difference. If the customer is shifty its his word against yours if he got the package and you know who UPS will believe.

If you see the customer, sign for him, stop complete. You're most likely not in that situation.

 

[SorryLazyPOS]

Are any of you marking these as Covid. Or are you getting actual signatures?

 

[Sixth Punch Sense]

Sign Covid-19. Type in CVD then the customers last name, so cvdanderson.

 

[Brownslave688]

I don't get why that makes any difference. If the customer is shifty its his word against yours if he got the package and you know who UPS will believe.

There’s been no large scale follow ups as far as I know.

If covid has done anything. It’s kind of proved signatures are largely worthless.

 

[Brownslave688]

Are any of you marking these as Covid. Or are you getting actual signatures?

We don’t get signatures anymore.

 

[Dumbo]

I hope you aren't doing that for over 21 signature required. I don't care what your supervisor says. Don't do it.

 

[SorryLazyPOS]

We don’t get signatures anymore.

So you just leave everything?

 

[SorryLazyPOS]

I hope you aren't doing that for over 21 signature required. I don't care what your supervisor says. Don't do it.

What about teamsters not being against management? Lol.

 

[Brownslave688]

So you just leave everything?

No. If it’s signature required you make sure the person is home. Then you sign the board covid-19

 

[SorryLazyPOS]

No. If it’s signature required you make sure the person is home. Then you sign the board covid-19

Oh okay. See I was gone for 6 weeks so I didn’t get the memo. None of the supervisors know anything one told me to get the last name and the other one told me to leave them. It’s very annoying.

 

[Two Tokes]

No. If it’s signature required you make sure the person is home. Then you sign the board covid-19

It would be great if we never had to hand a board to a customer again

Just having to make contact with customer face to face works pretty well