Customer service dropping fast

[UPSmechanicinblue]

Sad seeing the better not bigger turning out to be not better and getting smaller in full effect. The new deferred delivery until next day getting implemented. Trailers under 10% being left at the hubs until next day, NDA being delayed to save dispatching extra drivers. Can anyone else add??????

 

[muthatrucka]

Sad seeing the better not bigger turning out to be not better and getting smaller in full effect. The new deferred delivery until next day getting implemented. Trailers under 10% being left at the hubs until next day, NDA being delayed to save dispatching extra drivers. Can anyone else add??????

Packages being delayed in the name of consolidation of sorts ,automated hubs and cut feeder runs.

 

[textat3]

we won’t be around much longer…if you have under 25 years, leave and go elsewhere.

 

[100%ORIONComplianceGuy]

Sad seeing the better not bigger turning out to be not better and getting smaller in full effect. The new deferred delivery until next day getting implemented. Trailers under 10% being left at the hubs until next day, NDA being delayed to save dispatching extra drivers. Can anyone else add??????

Everything gets held. I have one zip code on my route that is held. Others have their entire routes sit. Nothing has been loaded back based on service levels or otherwise. Cancer meds, perishable food, time sensitive documents.....nothing. Those customers are just screwed. Pickup accounts in those areas screwed as well. And none of our were warned unless a driver gave them a heads up.

 

[rod]

If the public onlly knew what was going on in the shipping industry they would change shippers. I NEVER recommend UPS anymore. I've never had a problem with FedEx Ground or the post office and with them I don't have to wait until 7-8 o'clock at night to get it---UPS sure isn't the same outfit I worked for.

 

[oldngray]

If the public onlly knew what was going on in the shipping industry they would change shippers. I NEVER recommend UPS anymore. I've never had a problem with FedEx Ground or the post office and with them I don't have to wait until 7-8 o'clock at night to get it---UPS sure isn't the same outfit I worked for.

USPS is probably even worse

 

[muthatrucka]

If the public onlly knew what was going on in the shipping industry they would change shippers. I NEVER recommend UPS anymore. I've never had a problem with FedEx Ground or the post office and with them I don't have to wait until 7-8 o'clock at night to get it---UPS sure isn't the same outfit I worked for.

I wouldn’t recommend UPS as a career or a shipper. Management and hourly’s agree that we are headed the wrong way and that’s never happened in the last 30 yrs as far as I know. Her long term plan is to get rich while destroying this company and every employee in it. Facts

 

[Staydryitsraining]

Sad seeing the better not bigger turning out to be not better and getting smaller in full effect. The new deferred delivery until next day getting implemented. Trailers under 10% being left at the hubs until next day, NDA being delayed to save dispatching extra drivers. Can anyone else add??????

Do you even work here?

 

[UnionStrong]

I wouldn’t recommend UPS as a career or a shipper. Management and hourly’s agree that we are headed the wrong way and that’s never happened in the last 30 yrs as far as I know. Her long term plan is to get rich while destroying this company and every employee in it. Facts

Sign of the times….

 

[Sporhwhore]

Let’s ad closing up smaller facilities that lead to daily service failures when you have 10 1030 stops leave the building at 930 and drive almost an hour when you used to drive 15 minutes which results in 9 out of 10 stops being late and this happens 4 out of 5 days a week!

 

[Sporhwhore]

Also let’s not even talk about the circus act to get the air and ground back to the building as well that’s an entire new thread ….

 

[over9five]

I hear air getting to the building late doesn't even go out that day.
In the old days, we'd have meet points, and that air would get delivered.

 

[UnionStrong]

I hear air getting to the building late doesn't even go out that day.
In the old days, we'd have meet points, and that air would get delivered.

Absolutely

 

[DOK]

How long before they expand rural deferred to not so “rural” zip codes?

 

[sailfish]

I see my center's air shuttle truck driving back from the airport between 9 and 10 all the time. Absolutely pathetic.

 

[IVE GOTTA PACKAGE 4U]

I hear air getting to the building late doesn't even go out that day.
In the old days, we'd have meet points, and that air would get delivered.

Act of God.....

 

[catstalking]

If the public onlly knew what was going on in the shipping industry they would change shippers. I NEVER recommend UPS anymore. I've never had a problem with FedEx Ground or the post office and with them I don't have to wait until 7-8 o'clock at night to get it---UPS sure isn't the same outfit I worked for.

there is no functional difference between the last mile delivery of any service

 

[catstalking]

Trailers under 10% being left at the hubs until next day

we've been doing that since early 2021

 

[100%ORIONComplianceGuy]

How long before they expand rural deferred to not so “rural” zip codes?

"Urban Deferment"

 

[Hot Carl]

Also let’s not even talk about the circus act to get the air and ground back to the building as well that’s an entire new thread ….

"Can you just take it to a UPS Store? I'm too lazy and/or stupid to figure out something more efficient than having you drive 5 miles out of area."