Hi Everyone, I used to work at UPS and now I need a little help from anyone out there that can give it to me. I received a package of a coffee table and 2 side tables about 2 weeks ago. It was shipped from Pennsylvania to Connecticut. I was not home when the delivery guy came so someone at the office of my apartment building signed for it. If I had been home, I would have definitely checked for damage before the driver left because the box was completely beat up and there were chunks from the box missing. So, when I got the package and took out the contents every single piece in the box was damaged. I contacted the shipper and they put in a damage claim and someone contacted me and did a phone inspection. However, today I was informed from the shipper that the claim was denied because the box wasn't sufficient to support the product's weight. I am 99% sure that if the box was just put on the belts and carried to the trucks carefully (as it has FRAGILE stamped all over it) the box would have been more than sufficient to prevent damage. I should add that there was plenty of bubble wrap layered in the box and each piece of furniture in the box was wrapped in bubble wrap as well. Being that I have worked for UPS, I know that packages are very rarely treated with enough care, even if they do have Fragile on them. If there is anyone I can talk to or any numbers to call or any advice someone can give me I would extremely appreciate it. My tracking number is: K120 584 2981 if that helps anyone.