I have a question about those shipper release packages that pop up with the message about leave w/o signature. I think they have PP in the middle of the tracking number.
Anyways I thought that these packages were not insured and we wouldn't pay any claims on them if the customer ended up not getting it? Our center has started getting alot of DDFU's for these type of packages and it seems weird that if we aren't going to pay a claim, and charged them a lower price to deliver the package with the assumption the driver would only go by once, UPS would then have us go by the address several times trying to get the follow up signed.
Anyways I thought that these packages were not insured and we wouldn't pay any claims on them if the customer ended up not getting it? Our center has started getting alot of DDFU's for these type of packages and it seems weird that if we aren't going to pay a claim, and charged them a lower price to deliver the package with the assumption the driver would only go by once, UPS would then have us go by the address several times trying to get the follow up signed.