MrFedEx
Engorged Member
Because all you experienced couriers run like a well oiled machine? Im not talking about YOU. You are being phased out. Route knowledge and experience will be replaced by a computer program that can put anyone in the seat and do what you do.
How efficient are new hires? How long does it take to have a new route down?
With a new PT work force and a revolving door of new hires productivity will increase. Apply the Smith System and Get The Big Picture.
There's a big difference in the learning curve between new Home Delivery and Ground drivers. You will see the difference (if you're around then).
What a bunch of self-serving garbage, Because you benefit financially from all of this, you are totally behind the myth of DRA. Perhaps you need to get the "Big Picture". Total reliance on technology is a false promise because no matter how good the technology is, you need a certain level of competence in order to implement it effectively.
Compared to Express, the HD and Ground jobs are fairly simple, and DRA seems to be working. Add-in the additional level of complexity that Express represents, and there are big problems. Sorry, but you cannot just pluck a housewife, student, or clerk out of their old job, stick them in an Express vehicle, and expect technology to "make it happen".
Every Ground ISP and driver on this forum doesn't have a clue about the way Express runs relative to your simplistic operations. Express upper management has bought-in to the same mindset..."anyone can do this job because it's simple, and technology can make it happen". Wrong.
See how Express will continue to drop like a stone in terms of efficiency and customer service with this fixed idiotic mindset. What works for the Ground/HD simpleton does not work at Express.