lelecoupon
New Member
Hi everyone, I am new to the forum. I hope I am posting in the right forum.
I live in a high rise in Chicago (11th floor). Generally when packages comes by, if it requires signature, the driver would either call me via intercom for signature, or come up to my apartment to knock on my door. If it doesn't require signature, they would leave a note on my mailbox, so I can check the locked mail room for the package.
3 Days ago, I ordered a package from Amazon. The tracking shows it was "out for delivery" yesterday morning. My boyfriend and I were home all afternoon waiting for its arrival. By the time 5pm came around, I started refreshing the tracking status every 20 mins or so. Around 6:30 pm, the status changed to "delivered" to my residence and signed by me. I was puzzled by the status. I didn't get any calls and no one knocked on my door. I went downstairs to check my mail box, there was no note on it to tell me I received a package at all.
I immediately called UPS, they claimed that there was a signature, but it was illegible. The tracking shows it was delivered to my residence and signed by me. Then they made me call Amazon. I called Amazon, Amazon agreed to replace my package after communicating back and forth with UPS for around 20 mins (I was placed on hold).
I was fairly certain at this point that my previous package was stolen by someone in the building that forged my signature. Anyways, today, I went down to the office to investigate more. The building manager said she was in the office when the UPS delivery guy came, he was only in and out of the mail room, and didn't look for anyone to sign off on any packages. I asked the manager to check the mail room to see if my package was in the room, she reluctantly agreed to check for me (normally, they only open the mail room for people with a slip on their mail box). It appears my package was in the mail room...
I am happy to locate my package. However I don't think it's right for the driver to forge my signature, leave the package in the mail room without even a note telling me my package was in the mail room. I really don't want similar incident to happen. I am not sure if reporting him is a good idea. I eventually found my package, even if i report him, will anything happen to him? If he found out I reported him, will he become more negligent with my packages?
Please advise what I should do in this case. Thank you.
I live in a high rise in Chicago (11th floor). Generally when packages comes by, if it requires signature, the driver would either call me via intercom for signature, or come up to my apartment to knock on my door. If it doesn't require signature, they would leave a note on my mailbox, so I can check the locked mail room for the package.
3 Days ago, I ordered a package from Amazon. The tracking shows it was "out for delivery" yesterday morning. My boyfriend and I were home all afternoon waiting for its arrival. By the time 5pm came around, I started refreshing the tracking status every 20 mins or so. Around 6:30 pm, the status changed to "delivered" to my residence and signed by me. I was puzzled by the status. I didn't get any calls and no one knocked on my door. I went downstairs to check my mail box, there was no note on it to tell me I received a package at all.
I immediately called UPS, they claimed that there was a signature, but it was illegible. The tracking shows it was delivered to my residence and signed by me. Then they made me call Amazon. I called Amazon, Amazon agreed to replace my package after communicating back and forth with UPS for around 20 mins (I was placed on hold).
I was fairly certain at this point that my previous package was stolen by someone in the building that forged my signature. Anyways, today, I went down to the office to investigate more. The building manager said she was in the office when the UPS delivery guy came, he was only in and out of the mail room, and didn't look for anyone to sign off on any packages. I asked the manager to check the mail room to see if my package was in the room, she reluctantly agreed to check for me (normally, they only open the mail room for people with a slip on their mail box). It appears my package was in the mail room...
I am happy to locate my package. However I don't think it's right for the driver to forge my signature, leave the package in the mail room without even a note telling me my package was in the mail room. I really don't want similar incident to happen. I am not sure if reporting him is a good idea. I eventually found my package, even if i report him, will anything happen to him? If he found out I reported him, will he become more negligent with my packages?
Please advise what I should do in this case. Thank you.