OK, I'll try but I'll need your help. When people with no insight, experience, or responsibility in a certain line of work are arguing from a position of ignorance with those with years of successful experience and responsibility in that same line of work, what is the proper way to deal with them when they continually refuse to be reasonable? I've always thought that they're either obstinate or stupid (or worse, both) but if you have any answers (and I'm sure you do!) I'm all ears.