I'm sure you see some examples of what you describe. But we aren't all like that. Your answer and Westsides are typical for those that don't understand the processes.
Think about this you have to like to deal with people to be in management some do it well some don't. Dealing well with people not only means those that report to you but those you report to. some can relate and deal with those that report to them very well. But to do well in management you also have to know how to deal with those you report to.
Some have called it managing upwards. Some manage upwards by establishing clear communication lines with the boss and those folks tend to handle the responsibilities of management better then others.
managing upwards is not only a skill that supervisors need to acquire but one non-management can benifit from. Harvard mentor teaches this skill. Doing a brief search of the internet I find this link which I think helps explain it in better detail.
https://web.archive.org/web/20070816204320/http://www.contacthrg.com/ManagingUpwards.shtml
Tie,
That was an enlightening post. Its something (managing upwards) that I never thought about and its a concept I didn't know existed. This leads me to another question.
What about the concept of managing sideways? By this, I mean the on-car, dispatch, and preload supervisors managing to help each other out. I ask this because it appears to me that each wants to make themselves look good, but what each other does affects how the other one looks.
Examples would be the pre-load sup putting overflow on a car that screws up the on-cars plans for the driver who got the overflow. Or the dispatch sup over-dispacthing two towns and not doing anything about it.
How are these things explained to their superiors?
I ask this because all summer we have been over-dispacthed. Every route in the entire town is "in the red" and the dispacth sup. does nothing with approved 8-hour requests. Now, when my on-car sup. is on vacation we are all screwed as nobody gets help. We he's here we all get help. He'll even add an extra driver if its really bad.
So what I'm getting to is, does he give crap to the dispacth sup for not moving any work around? And does the dispacth sup think "I was told to run x routes, now its up to the on-car to help people in the PM"
I understand my post is a convoluted mess, but can ya hear what I'm saying a little????