Hi! I'm looking for little help from people who know the behind the scenes of UPS. I ordered items online and the merchant shipped UPS Surepost. It shipped from the merchant on 10/22 and made it to my local UPS facility on 10/28 with a delivery date of 10/29. The shipment progress has several arrival and departure scans between those 2 dates with a final "destination scan" on 10/28. Now, when the package did not arrive on 10/29 I tracked it again and the delivery was changed to 10/30, on 10/30 I tracked it and it was changed to 10/31. So now, here we are 11/1 and the delivery was changed to 11/2. Meanwhile, the last scan was 10/28 with no movement. I called the 1800# and was told "rest assured, the package will be delivered on 11/2". I then called the local UPS facility to see if they still had the package or if they had transferred it to usps. After they investigated the tracking number they told me "they NEVER had possession of the package" and that the scans listed were not "physical scans but premeditated scans". And that they never actually scanned my package. This sounded VERY odd to me. What is the point of tracking if it's all false? But, I digress. Can anyone here shed any light on this situation? also, I contacted the merchant and because it shows a delivery date they cannot process it as lost. I have to wait until the delivery date has come and gone but UPS keeps changing the delivery date. HELP!