Our preload operates on a wing and a prayer. And, since I started more than 6 years ago, I've only seen it go downhill.
When I was trained, I was told we have 2 customers to be concerned with - the internal customer (the driver) and the package recipient.
Our packages had pal labels and we were supposed to compare the label to the package then load them in sequence. If the label was not visible when loaded, we were supposed to write the number on the visible side of the package. Bulk went on the floor.
Now, the labels are printed right on the box in red ink and are barely visible. And, there is no address to compare to
I work on a boxline, which I understand is rare, load 3 cars and expect my average volume to be about 1,250 pieces a day. I'm expected to load 225 pieces per hour and, at one time, I was told I'm allowed 1 walked in wrong car for every 2,500 pieces loaded.
After about 8 or 10 managers and countless supervisors, training now consists of new employees watching a video and dumped where ever they're needed. They're generally shown what bins to pull from and told to get to work - a supervisor will (supposedly) be along shortly.
If you follow the training, you're told to put the packages in proper order no matter what. Unfortunately though, that could also mean that air is sometimes pal'd (?) anywhere in the truck. It's easier for me to type that the only shelves I haven't had next day air is the 5000, 8000 and 9000 shelves. So, my drivers request that I put it all in front, on the 1000 shelf.
I could go on. But, I already typed too much. So, I'll close with this...
Since my area is normally screwed up and I start late, I get to speak with my drivers on a regular basis. And, they're always more than happy to give me pointers on improving their loads
Unfortunately though, when you're trying to pack 10 lbs of poop in a 5 lb bag, things don't always go as requested or as planned.
lol.
