Attn: Center Mangement, How do you enter packages into the system that are not recorded into a DIAD at the time of delivery? What are the proper delivery procedures for a delivery without a DIAD? I'm pretty sure we don't use paper anymore. Is this a part of the 340 methods that I am not aware of? Why would you make deliveries without a DIAD, are they in short supply? Who gets credit for the work being done and the car being on road? Does the Balance Score Card have a category for The Imaginary Driver? Someone please enlighten us.