Lost Souls
Member
Ok
i sent a package on the 6th of Nov, it went out for del on the 10th but i got very concerned because it was showing that it was still out for delivery on the 11th and then when i checked back on the 12th it said it was out for delivery on the 12th, Because of the high value of the package($5200.00) i called UPS and had them run a trace on it, a few days went by and i received a call from ups saying that they were unable to locate my package, I was sent the claim form and i filled it out, i sent a copy of the reciept for cost of merch and the shipper reciept, that was all completed on the 25th of november, well it's now the 2nd of jan and still no Answer if they are going to pay the claim. I have been in touch with the claims Dept several times and all i get is a canned response that the claim has been submitted for payment, I did receive calls from UPS security wanting the description of the box i sent it in, he was at the company i sent it to trying to find it, but i told him that it looks like it never made it off the truck or even on the truck to begin with. He called 3 times the last time he called we got into a heated argument, he accused me of not faxing ANY paperwork to UPS, i said he was full of crap. that was on the evening of the 24th of dec, i called claims back on the 26th to speak to a supervisor, i told her what had happened she wasn't sure why he was calling me because it looked like the claim was sent to the insurance company for payment she said that claims had reccomended it be paid and that i should hear something soon, well still nothing so i am hoping you peeps can help me out, how long does it take ?
i sent a package on the 6th of Nov, it went out for del on the 10th but i got very concerned because it was showing that it was still out for delivery on the 11th and then when i checked back on the 12th it said it was out for delivery on the 12th, Because of the high value of the package($5200.00) i called UPS and had them run a trace on it, a few days went by and i received a call from ups saying that they were unable to locate my package, I was sent the claim form and i filled it out, i sent a copy of the reciept for cost of merch and the shipper reciept, that was all completed on the 25th of november, well it's now the 2nd of jan and still no Answer if they are going to pay the claim. I have been in touch with the claims Dept several times and all i get is a canned response that the claim has been submitted for payment, I did receive calls from UPS security wanting the description of the box i sent it in, he was at the company i sent it to trying to find it, but i told him that it looks like it never made it off the truck or even on the truck to begin with. He called 3 times the last time he called we got into a heated argument, he accused me of not faxing ANY paperwork to UPS, i said he was full of crap. that was on the evening of the 24th of dec, i called claims back on the 26th to speak to a supervisor, i told her what had happened she wasn't sure why he was calling me because it looked like the claim was sent to the insurance company for payment she said that claims had reccomended it be paid and that i should hear something soon, well still nothing so i am hoping you peeps can help me out, how long does it take ?