How UPS delivers faster using $8 headphones and code that decides when dirty trucks get cleaned - MIT Technology Review
Inside EDGE: the shipping giant’s ambitious, tech-driven bid to keep Amazon and others at bay
UPS workers make dozens of decisions every day, and the wrong ones—from placing a box on the wrong conveyor belt inside a processing facility to loading it onto the incorrect delivery vehicle—could keep you from getting your packages on time.
Inside EDGE: the shipping giant’s ambitious, tech-driven bid to keep Amazon and others at bay
UPS workers make dozens of decisions every day, and the wrong ones—from placing a box on the wrong conveyor belt inside a processing facility to loading it onto the incorrect delivery vehicle—could keep you from getting your packages on time.