Puck
Man,Myth...Legend....
I need some help fellas... Im by no means a perfect UPS guy on either side of things.. ( Union or UPS) but I show up.. I do my job I go home.... I have 5 years on the Job... Ive been in trouble for the usual stuff that the new guys all end up doing, flagging stuff, misdeliveries missing a pickup ( got there too late) ect. My Supervisors have never liked me mainly because Im not a yes man... I use my seniority to do the route I want to do ( im a split driver) and when they give me a hard time I go get a steward and excercise my rights given to me by the contract....
well over the past year Ive been having a horrible stroke of luck with Customer concerns.... I think the total since 3/07 is 9... they range from the security guy giving me a hard time getting in the building when I was late one day... to me kinda laughing at some lady road raging and calling me every name you can think of when I was paralell parking on a main road... and recently a worker in recieveing at a walmart gave me a hard time cuz I tripped in the truck walking a heavy box to the loading dock and I dropped it so I wouldnt fall.. he was all upset about the box.. I told him that the box is replacable, my body isnt.. Im not going to get hurt trying to hold onto a box ya know? but of course the account UPS got on paper is alot different than what actually happened and it all is made out to make me look like the most horrible human being on the face of the earth...
anyway... about 2 weeks ago I get called in the office and I get told that I am a liability to UPS and I can no longer be in the public eye and if I wanted to work I was to report to the Preload at midnight... My steward called our Union Rep and logn story short I get told to show up normal time the next day... I do so and get called in the office and get told that I am discharged and I have to go to arbitration and my steward envoked some article (22 I think) of the contract and I went out and delivered a route and worked trhe entire week no problem....
on Monday I made a delivery to a home, a bulk stop large but very light boxes... 3 hand trucks worth to the front door... looked like noone was home so I usually put large home deliveries by the garage door in cases like that.... I had put half of them by the garage when the customer came out and asked if I could bring them to the door.. I wasnt feeling too well that day either so instead of talking I just nodded and started bringing them to him.... on my second trip I stack 2 up in a quick pace and the guy's wife says " dont throw them they are fragile" so my response was a simple "I didnt throw anything" she said " whatever" so I go back to the truck looking for the last 2 boxes and proceed to move some stuff around looking for their last 2 which were small boxes.... I moved 4 boxes of books for a school that were easily 35lbs each and in a UPS truck.. sometimes putting those from the shelf to the floor can be noisy.. so I did that then located their last 2 and got the signature and left..... the guy went ahead and called up UPS on me and said I was " throwing" their boxes around in the truck,was rude to them and when asked to not throw their boxes I replied in a manner that he would " slap one of his kids in the head if they talked like that" and then he says I drove over his lawn and had no regard for his property...
UPS this morning takes me upstairs to an office with my Center manager, the building manager and a labor relations guy and proceed to tell me I am a "liability" to the company and that UPS drivers are given proper training in being courteous ect ect. and basically I am discharged ( again ) and have 2 choices... sign a letter of resignation or report to the preload....
My union guy apparently did what he could today and is on vacation next week so I am forced to show up to the preload and do slavework until this is hashed out and we go to arbitration....
I feel like Im being treated a little unfairly here when all of this is "he said she said"... Ive asked numerous times for help in how to deal with certain on road situations that happen and even asked a supervisor to ride with me to watch how I work and help me correct some fo the little things that I might be doing wrong that could rub people the wrong way... and of course since Ive had other customs complaints come up they dont believe my side of the story and right away pretty much say Im a liar... bottom line is I dont feel I deserve this treatment.. and how can they just pull me off the road like this?? It isnt fair... I play on 3 ice hockey teams, my wife tends bar at night twice a week ( we are a 1 car family also) this midnight-8am is going to ruin my social life let alone not make my wife too happy that she cant work her job..... as far as arbitration.. as anyone gone through this?? what do I need to do to keep my job? do I need to get customers I have a great rapport with to write letters for me? what do I need to do? Ive been having chest pains all day worrying about this.. neither my union guy or steward have contacted me yet letting me know what is going on....
well over the past year Ive been having a horrible stroke of luck with Customer concerns.... I think the total since 3/07 is 9... they range from the security guy giving me a hard time getting in the building when I was late one day... to me kinda laughing at some lady road raging and calling me every name you can think of when I was paralell parking on a main road... and recently a worker in recieveing at a walmart gave me a hard time cuz I tripped in the truck walking a heavy box to the loading dock and I dropped it so I wouldnt fall.. he was all upset about the box.. I told him that the box is replacable, my body isnt.. Im not going to get hurt trying to hold onto a box ya know? but of course the account UPS got on paper is alot different than what actually happened and it all is made out to make me look like the most horrible human being on the face of the earth...
anyway... about 2 weeks ago I get called in the office and I get told that I am a liability to UPS and I can no longer be in the public eye and if I wanted to work I was to report to the Preload at midnight... My steward called our Union Rep and logn story short I get told to show up normal time the next day... I do so and get called in the office and get told that I am discharged and I have to go to arbitration and my steward envoked some article (22 I think) of the contract and I went out and delivered a route and worked trhe entire week no problem....
on Monday I made a delivery to a home, a bulk stop large but very light boxes... 3 hand trucks worth to the front door... looked like noone was home so I usually put large home deliveries by the garage door in cases like that.... I had put half of them by the garage when the customer came out and asked if I could bring them to the door.. I wasnt feeling too well that day either so instead of talking I just nodded and started bringing them to him.... on my second trip I stack 2 up in a quick pace and the guy's wife says " dont throw them they are fragile" so my response was a simple "I didnt throw anything" she said " whatever" so I go back to the truck looking for the last 2 boxes and proceed to move some stuff around looking for their last 2 which were small boxes.... I moved 4 boxes of books for a school that were easily 35lbs each and in a UPS truck.. sometimes putting those from the shelf to the floor can be noisy.. so I did that then located their last 2 and got the signature and left..... the guy went ahead and called up UPS on me and said I was " throwing" their boxes around in the truck,was rude to them and when asked to not throw their boxes I replied in a manner that he would " slap one of his kids in the head if they talked like that" and then he says I drove over his lawn and had no regard for his property...
UPS this morning takes me upstairs to an office with my Center manager, the building manager and a labor relations guy and proceed to tell me I am a "liability" to the company and that UPS drivers are given proper training in being courteous ect ect. and basically I am discharged ( again ) and have 2 choices... sign a letter of resignation or report to the preload....
My union guy apparently did what he could today and is on vacation next week so I am forced to show up to the preload and do slavework until this is hashed out and we go to arbitration....
I feel like Im being treated a little unfairly here when all of this is "he said she said"... Ive asked numerous times for help in how to deal with certain on road situations that happen and even asked a supervisor to ride with me to watch how I work and help me correct some fo the little things that I might be doing wrong that could rub people the wrong way... and of course since Ive had other customs complaints come up they dont believe my side of the story and right away pretty much say Im a liar... bottom line is I dont feel I deserve this treatment.. and how can they just pull me off the road like this?? It isnt fair... I play on 3 ice hockey teams, my wife tends bar at night twice a week ( we are a 1 car family also) this midnight-8am is going to ruin my social life let alone not make my wife too happy that she cant work her job..... as far as arbitration.. as anyone gone through this?? what do I need to do to keep my job? do I need to get customers I have a great rapport with to write letters for me? what do I need to do? Ive been having chest pains all day worrying about this.. neither my union guy or steward have contacted me yet letting me know what is going on....