What did the driver say? The concern was regarding the "no knock", not the confrontation. I didn't say anything to the driver, but I did put a note in CPaD that said "knock or ring bell". Well, he saw the note yesterday and asked to speak to me outside this morning. He volunteered information that I had not shared with him - told me basically the same thing this lady told me, except he included that it bothered his spirit to see this "kid" viewing porn so blatantly and without remorse. I rarely tell drivers what people tell me because the majority of it is blown out of proportion or just flat out BS.
I didn't really say much about it, tried to stay on topic and all. I thought it was interesting that he brought the whole story to my attention, almost verbatim of what the customer had said. He also added that as a parent of a teenager, he would want to know if his child was doing something inappropriate. His take on it was that he preferred to leave the package (no knock) rather than risk seeing this kid viewing porn again. I told him I wasn't asking him to wait for a sig, just knock as he's walking away and don't look back.