Amazon customer says she was charged over $7K to ship toilet paper Two Amazon customers are complaining that they were charged outrageous prices to ship everyday household paper products. Georgia resident Barabara Carroll told ABC Atlanta affiliate WSB-TV that she was charged $7,000 after placing an order for toilet paper in March. Carroll is a building manager who takes care of janitorial needs, and she placed an order for three boxes of toilet paper to be delivered to her home, she told WSB-TV. When she checked her bank statement days later, she noticed a charged for more than $7,500, she said. Carroll then checked her order history on the site, which stated that the three cases of toilet paper cost $88.17, but the shipping was a whopping $7,455, she told WSB-TV.