DS
Fenderbender
[FONT=arial,helvetica,sans-serif]I found this on upsers.com and thought it might be interesting to review the ways mngmt has chosen to deal with misloads.As front line drivers and loaders we probobly have some proactive ideas that would involve more than discipline.I only intend to seek positive ideas and do not mean to undermine the integrity[/FONT]
of ups or upsers.com in any way.What would you do to minimize
or hopefully to eliminate misloads altogether.
[FONT=arial,helvetica,sans-serif]Awareness[/FONT]
of ups or upsers.com in any way.What would you do to minimize
or hopefully to eliminate misloads altogether.
[FONT=arial,helvetica,sans-serif]Awareness[/FONT]
- [FONT=arial,helvetica,sans-serif]Daily feedback to our hub team on all misloads.[/FONT]
- [FONT=arial,helvetica,sans-serif]Misload information posted by area and destination.[/FONT]
- [FONT=arial,helvetica,sans-serif]Misloads information reviewed with loaders, telecoders, and data acquisition people within 15 minutes of sort. Employees initial SEAS summary.[/FONT]
- [FONT=arial,helvetica,sans-serif]All levels of management involved in investigating misload problems and developing a service-conscious environment.[/FONT]
- [FONT=arial,helvetica,sans-serif]Division manager conducts weekly reviews with most-help-needed sort. Sort manager conducts weekly reviews with both full- and part-time supervisor in most-help-needed area.[/FONT]
- [FONT=arial,helvetica,sans-serif]Focus meetings held with employee groups. All levels involved in finding solutions and determining how they will be tracked.[/FONT]
- [FONT=arial,helvetica,sans-serif]All pickoffs, loaders, smalls sorters, and baggers trained and certified in proper job methods. Certifications updated quarterly (includes scanning procedures).[/FONT]
- [FONT=arial,helvetica,sans-serif]Part-time supervisors work with employees at least 20 minutes of every hour every day.[/FONT]
- [FONT=arial,helvetica,sans-serif]All service checks documented on Hub Action Summary.[/FONT]
- [FONT=arial,helvetica,sans-serif]All pickoffs, smalls sorters, and baggers tested quarterly - test scores documented.[/FONT]
- [FONT=arial,helvetica,sans-serif]Loaders use reject sheets to stroke count rejects.[/FONT]
- [FONT=arial,helvetica,sans-serif]Rejects tracked and reviewed hourly and daily on Hub Action Summary.[/FONT]
- [FONT=arial,helvetica,sans-serif]Misloads, rejects, and test packages tracked on employee profiles.[/FONT]
- [FONT=arial,helvetica,sans-serif]Employee profiles reviewed weekly.[/FONT]
- [FONT=arial,helvetica,sans-serif]Each loader locked into a load(s) and has correct ID logged in scanner.[/FONT]
- [FONT=arial,helvetica,sans-serif]All pickoffs, loaders, smalls sorters, and baggers have and use validated, current load charts.[/FONT]
- [FONT=arial,helvetica,sans-serif]Service checks must be done on loaders and baggers within the first 30 minutes of the sort and every hour (includes checking scanner loads keys).[/FONT]
- [FONT=arial,helvetica,sans-serif]Service checks must be done on most-help-needed employees a minimum of five times daily.[/FONT]
- [FONT=arial,helvetica,sans-serif]Loaders and baggers read out loud all targeted destination labels.[/FONT]
- [FONT=arial,helvetica,sans-serif]Smalls sort supervisor checks all targeted destination bags.[/FONT]
- [FONT=arial,helvetica,sans-serif]Full-time supervisor talks with all pickoffs and loaders that are off Minimum Acceptable Requirements (MAR).[/FONT]
- [FONT=arial,helvetica,sans-serif]Active recognition program in place for employees.[/FONT]
- [FONT=arial,helvetica,sans-serif]Recognition given for daily, weekly, and monthly accomplishments.[/FONT]
- [FONT=arial,helvetica,sans-serif]Local sort and hub employees – Read all labels/read UPS Routing Code labels/load all packages to correct destination. [/FONT]
- [FONT=arial,helvetica,sans-serif]Clerks – Process all building ECS packages prior to sort down time. [/FONT]
- [FONT=arial,helvetica,sans-serif]All part-time and full-time local sort and hub management – Review SEAS results with employees daily. [/FONT]
- [FONT=arial,helvetica,sans-serif]Hub/local sort management team - Sort manager and business manager conducts weekly reviews with full-and part-time supervisor in most-help-needed area. [/FONT]
- [FONT=arial,helvetica,sans-serif]Division manager - Conducts weekly reviews with most-help-needed sort. [/FONT]