We had a guy go down the other day. He had been using an older tractor that day, but had to switch to a new 272 when it broke down. So getting out like he does every day, he stepped right in that hole between the front step and back step. That hole is exactly where you put your foot! Is this a lawsuit (against Mack) waiting to happen? If there was ever anything legitimate OSHA should look into, this is it. What a crappy, dangerous design flaw.