Hi, everyone I am new to the forum, but started in early October as a driver helper and have already been doing some pre-load work. So far so good and peak has already hit us. For Friday, yesterday, we had 230 stops (businesses and resis') total for the day which accounts to about 10hrs of work, mind you no lunch. Working for UPS is not a piece of cake, but I luv it because it helps keep me in shape and the gratification of seeing customers get their package. I personally did not have any formal training on the diad board; in fact, I learned to use an obsolete, bigger model the diad III. Most of my training on the diad was either from the driver or trial and error. So get to know the bells and whistes of the board to help you familiarize where the right buttons are at. Any piece of advice I can offer anyone who is barely working as a helper is this job is very demanding and just sitting there looking pretty is not going to help your driver or you. Get to know your driver by observing their characteristics or body language. For example, there are many drivers who like to talk a lot and many others that do not. So trying to ‘size up’ your driver should prevent any fallout between you, your future with UPS, and the driver. Also being able to foretell what the driver will do next or what he wants to do. For instance locating the next address, help with switching into the next lane, etc. And NEVER hesitate to ask questions.