OP is blind an only communicates in Braille.Have you tried this at different loads? 50%? 100%? What is your input voltage reading vs. your output? What about the frequency level? Need more information. Also try checking to see if you're even on the appropriate forum website before posting.
Did you try turning it on? I have my doubts since you took the time to sign up to a United Parcel Service site to ask your question.
That would explain them going through the entire process of creating an account, verifying, and posting in a specific sub forum and still not realize we're just a web page of a bunch of salty employees who drive brown trucks and have the hardest pull on their belt.OP is blind an only communicates in Braille.
Take it to the ups store and demand a full refund. Don’t take no for an answer as they have been known to make up all kind of excuses not to refund you.
I originally thought this not getting output was about your wife. I was confused cause she gives me output without any problems.Maybe your input just don’t measure up