Been driving for a long time (20 years) I have heard so many stupid things customers said but today cracked me up... Here's what happened I did my pick up at this hospital mail room around 3:40 pm (2:30 sched) . As I went to my next stop (about a mile or 2 away) I got an Oca the order was from the hospital mail room so I thought maybe the oms just gave me the Oca late. So I called the hospital mail room to confirm if what I had picked up was the Oca, the mail room manager told me that this lady from the hospital game him a bunch of air and he had told the lady that I have been there and done with the pick up, the lady then said 'BY LAW MY PACKAGES NEED TO BE PICKED UP'... Long story short, I was going to go back there anyway to make the Oca pu I just find is funny that this lady is using the law as an excuse. I told the mail room manager that law or not I need the packages in the mail room by 3:00 because if I'm out of area she will have to bring that to the hub. Or law or not if I miss the air shuttle those boxes will be late.... Anything stupid happend to you?