I don't believe it. We are supposed to do our own "lighten ups" this year. We have to do our first one at the UPS store at 2 p.m., then the air pickup at 4:30 and then close out the store at 5:30. What happened to the U Haul rental truck with no shelves that you "put" all the packages? What happened to the utility drivers getting some hours? Geez, what the heck am I going to do with all the volume I pick up at 2? I will still be in the hunt and have about half of my own volume to deliver yet. Who's idea was this? How frustrating! And where's my turkey??