Thanks for your willingness to spend all your extra time helping out your brothers and sisters, who will never thank you and will bad mouth you whenever that think you did them wrong even when they do not know the contract at all. Keep your head up and don't give in when you know your right. Contract knowledge is the key. You neeed to know it backwards and forwards. Don't play favorites, every time your representing someone treat it as if it is your brother or sister standing next to you. Keeo your cool, do not get in pissing matches with the sups. That doesn't mean you can't get loud to make your point, but never let yourself get out of comtrol, when you do you cannot think rationally and will lose sight of the bigger picture. Get a copy of the book "The legal rights of a Union Steward" and read up on it. Most importantly, never guess. If you do not know something say so and find out, ask the Business Agent if you can't figure something out.
I again want to say THANKS for stepping up!!! Good luck to you!!