Mr Bill
With all due respect sir, he does offer a valid option that many drivers dont use or dont know exists. Yes file a grievance, but if his area is the same as ours, payroll (which is in Dallas) really does not care, unless someone calls down there to raise some hell. When you call that toll free number, you will then have a person that raises hell on your behalf.
Kinda like the guy last year that came by on this site and offered a 5 grand reward for finding his lost package. After two weeks of going through the proper channels, nothing. But after going outside of the regular ways of doing things, he had his package back in 48 hours. It just took someone high enough to become motivated enough to ring the right bells and hold someone accountable.
So yes, file away. But if you want results, and permanent ones at that, sometimes you gotta think and do outside of the box.
BTW, getting the extra pay you mentioned is also a chore at times, as that process can linger on for months without any results, with everybody blaming everybody else for the failure.
Funny how you can get moved to the top of the to do list when you make that call.
So just because you are a steward does not mean you can not use all the options at your disposal.
Best
d