I bought a Kindle for my son last Christmas, he loves it. The first one went out about six months later, and Amazon replaced it with no problem. The second one he had two days and he barely bumped it and it failed. He made the mistake of telling Amazon's Customer Service that, so they refused to replace it. He was having such a fit without it I bought another one. I don't have any experience with the Nook, so I don't know the difference between them. I have delivered a ton of Kindles though, and everybody seems to love them.