Shipper can't have it both ways at ground/HD ...

Discussion in 'FedEx Discussions' started by OrioN, Apr 14, 2019.

  1. OrioN

    OrioN double tap o da horn dooshbag

    Yup and only they can remove it before having a label printed out.

    Guess that warehouse worker didn't know/ check...

    Some of these customers should be in a nursing home, not being alone in a smaller ranch style home.

    I'm always seeing an ambulance and state troopers weekly to escort them to the er/hospital weekly

    A few I find them on the drivway by the mailbox...

    [​IMG]

    The first thing I do is ask if they have a life alert button or a cellphone on their person.

    Then, I alert their neighbors to dial 911 or stay with the fallen, while I run inside for a blanket or pillow...

    The ambulance/ volunteer emergency response is located nearby, under 5 minutes max to get in the gated community. They have their own gated entry with remotes or gate code.

    Over the years, I've lost a few customers this way... too stubborn to even have visiting nurses to swing by weekly
     
  2. Route 66

    Route 66 I’m Gonna Puma Pants Member

    Man, you have an exciting route. You should start carrying a stethoscope and defibrillator along with you.
     
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  3. OrioN

    OrioN double tap o da horn dooshbag

    Heh, I can't stand the sight of blood.... otherwise I would've been in the medical field.

    Yeah only April and I had to stop and "do the right thing" a few times already.

    Respect thy elders was part of my upbringing, butt there's a few old farts on here that I'll pretend to not see them laying face down on their driveway (j/k)
     
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  4. SmithBarney

    SmithBarney Well-Known Member

    I once got "chewed out" by a customer who complained that I was asking for a signature for her wine.. she said "my regular driver has no problem leaving it" I said I am your regular driver, she corrected herself and said the ground driver.. I let her know it was not allowed and possibly illegal. I followed up with my manager about it...whoops someone lost their job.
     
  5. It will be fine

    It will be fine Well-Known Member

    Doubtful
     
  6. Fred's Myth

    Fred's Myth Nonhyphenated American

    And therein lies the major flaw of the Ground modus operandi.

    Accountability.
     
  7. It will be fine

    It will be fine Well-Known Member

    Why would I as the employer fire a driver over what an express driver claims he heard a recipient say? That’s bananas.
     
  8. Fred's Myth

    Fred's Myth Nonhyphenated American

    Because it is easy to verify where, and for corporate security to interview the customer, to confirm that a State or Federal law was broken by your employee, putting FedEx at risk of fine or suspension.
    Don’t ask, don’t tell isn’t a defense.
     
  9. OrioN

    OrioN double tap o da horn dooshbag

    Just curious, what's the length of dq status for this particular case... forging a customer's ASR?

    I think it's 3 years? Saw a driver come back and guess he couldn't find something better during that lwop period...
     
  10. It will be fine

    It will be fine Well-Known Member

    No one is putting in that effort to follow up a lead from an employee of another company, but by all means continue to pretend Express drivers are such a higher quality than Ground since that’s the entire point of your post.
     
  11. It will be fine

    It will be fine Well-Known Member

    Falsifying a signature is a lifetime DQ I believe.
     
  12. Fred's Myth

    Fred's Myth Nonhyphenated American

    But then, who would go to the trouble of checking up on something as trifling as falsification of a signature?
     
  13. Cactus

    Cactus Just telling it like it is

    Better fire 99% of all the Ground drivers then.
     
  14. SmithBarney

    SmithBarney Well-Known Member

    Who would? Someone who cares how the company appears to the public, someone who cares if some random kids decide to steal that package get drunk and die... Someone who takes this menial job seriously.

    Trifling, this is hardly a trivial issue, sure a stolen phone is meh...but booze and guns are serious. I believe it was back in 07 or 08 when FDX lost the ability to carry alcohol in a certain state(I think NH, but can't be sure) but the reason was, either Express or Ground, falsified and got busted for either releasing to minors, or forging signatures, so yeah it's a big deal.
     
  15. Fred's Myth

    Fred's Myth Nonhyphenated American

    Follow the conversation and you will see that BC needs a sarcasm font.

    No need to duck, it still sailed over your head.