Shipper can't have it both ways at ground/HD ...

Discussion in 'FedEx Discussions' started by OrioN, Apr 14, 2019.

  1. dezguy

    dezguy Well-Known Member

    What if they're reusing an old box?

    Sure, you could say that the release on the first attempt sticker was right there and they should have seen it but anyone who has been around for any amount of time has seen instances of customers being as sharp as a bowl of mashed potatoes.
  2. OrioN

    OrioN double tap o da horn dooshbag

    Stress free service area. No complaints, just compliments from the customers I service for close to 4 years now.

    Take the vehicle straight home, 60 miles/day on my commuter vehicle if I have to head back to terminal every night

    This paycheck just cover the property tax on the home, so no biggie if I do the same at Amazon DSPs or flex

    Management leave me alone unless it's a capacity issue. Already had a few days when I have to leave some iCs behind because I'm bricked out. Our team finally have a few spare drivers for this situation

    That's about it
  3. Star B

    Star B White Lightening

    Typically pill shippers don't reuse boxes to end customers.... and if you know your customers you will know who gets their monthly box of meds. Now, MOST of them are at home waiting for you, but I would call this a "courier judgement call" as the instructions are conflicting from the shipper.

    To each their own, however.
  4. Fred's Myth

    Fred's Myth Nonhyphenated American

    Corporate stance is not to override the barcode.
    Anything other than a signature in this case is grounds for dismissal.

    Is it worth it to lose your job? Only you know the answer to that.
  5. Bingo

    Bingo Member

    At Express nothing over rides a DSR unless you get a control number which is given through a CSA. However a ISR such as Builders Direct which actually has a ok to release on the shipping label can be released on the prompt of shippers release where you can put their number if you have it or just putting Builders Direct in lieu of the number
  6. OrioN

    OrioN double tap o da horn dooshbag

    Yeah, express couriers have to follow company policy... I'm a friggin vendor for ground/HD, so we're kinda "independent" on how we run our own company:p

    No big loss if they lemme go, we're ALL replaceable
  7. TUT

    TUT Well-Known Member

    I'm going to ask my rep about this one, to see what they find out. Do you think that sticker is put on at the shippers level or by the station after? Either way it seems their automation should be changed for this to make sense.
  8. OrioN

    OrioN double tap o da horn dooshbag

    Update, I was correct... shipper error.

    The warehouse worker thot ALL of FedEx are the same company, LoL

    This meds company wants HD to deliver it because our network is just as fast as express, butt cheaper!


    That pops up now for this particular account. No signature required.

    My terminal management are awesome sauce!

    MAKAVELI Well-Known Member

    Your network is not as fast as Express. Don't know where you got that from. Most likely their distribution center probably is close to you regionally and chose the cheapest service.
  10. OrioN

    OrioN double tap o da horn dooshbag

    Yeah, they're in the same state. So instead of going to the airport, they have a ground driver pick them up, and it hop scotches to my terminal in 1 day
  11. It will be fine

    It will be fine Well-Known Member

    Ground has plenty of overnight commit dates. The vast majority of ground shipments are delivered within 3 days. Depending on locations the ground network is as fast as express.

    MAKAVELI Well-Known Member

    When you have to depend on location, it's not as fast as Express. That's exactly why Express was built for in the first place.
  13. Star B

    Star B White Lightening

    Express was also built in a time where the internet didn't exist, faxes didn't exist, the post office was unreliable with packages, and the telephone was expensive.

    Times have changed... Ground *can be* as fast as Express, IF the logistics work. If not, then that is why we are here to fly it around.

    Also, @OrioN ... it doesn't solve the issue on the Express side when they DSR it and throw the sticker on it...... why DSR it in the first place??? I mean, you could have just released it no matter what if it wasn't DSR anyway.
  14. OrioN

    OrioN double tap o da horn dooshbag

    Shipping error, the warehouse worker didn't do his/her job correctly.

    Already resolved as this is the 2nd day with the release prompt above now... someone actually did their job to notify the shipper about it.

    These meds are as fast as our chewy boxes, even though their distribution center is one state away. 1 day arrival

    MAKAVELI Well-Known Member

    We get them DSR sometimes at Express. There is no blanket release for us with DSR. It has to have a trace and a control release#, regardless of shipper. As far as being one state away well that doesn't mean much. That's just your specific region.
  16. Fred's Myth

    Fred's Myth Nonhyphenated American

    Unless he’s in Hawaii...

    MAKAVELI Well-Known Member

    It's pretty obvious that Haole is as far away from Hawaii as I am from Russia.:happy2:
  18. OrioN

    OrioN double tap o da horn dooshbag

    Dsr removed from all the meds shipments of this account. Warehouse worker had to be re trained to not apply them to the label.

    Of course it's regional and y they choose ground over express... same with the constant chewy boxes on a daily basis
  19. TUT

    TUT Well-Known Member

    Figured as much.
  20. dex 84

    dex 84 Active Member

    If they claim a declared value high enough it will automatically apply ISR or DSR depending on the declared value amount...
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