The other day at our local university, I picked up 12 parcels. Speedee, another regional parcel delivery service in the Midwest had 3 pretty big carts full of parcels to pick up. Fed Ex Ground volume seems to be way up. Ours seems to be continuing to grow as well though. At what point does UPS need to cool it with the rate increases for regular business customers though? There's a pretty decent sized increase each year & I just wonder when these businesses won't stand for it anymore.? I remember at my old job, the boss was always bitching about it, but nothing was ever done, & they still use UPS to ship out to my knowledge. Sent while chasing down unnecessary Dish Network call tags.